Max Portal
Works in any industry Core

Every customer, contact and message in one place

Core is the part of Max Portal every business gets. It holds your customer records, keeps your communication together and gives your customers a secure place to log in.

See plans and pricing
Customers
Harbour Bakery Ltd.Retail · Vancouver
3 contacts
North Shore DentalClinic · North Vancouver
2 contacts
J. MorganIndividual
1 contact
Lakeview HoldingsProperty · Kelowna
4 contacts
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Customer records

Know each customer at a glance

Keep the details your business needs on the customer's record, not in a spreadsheet beside it.

  • Tax number, addresses and key dates
  • Several contacts per customer, with one primary
  • Customer types with forms that fit each type
  • Notes, tags, files and a timeline
Harbour Bakery Ltd.
Key dateContract renews March 31
Date
Primary contactDana Reyes
Primary
Assigned staff2 people
Team
FilesStarter folders by customer type
Files
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Email and SMS

Talk to customers from where their file lives

Write a template once and let Max Portal fill in each customer's details. Consent is tracked for you.

  • Email and SMS templates with merge fields
  • Consent records
  • Unsubscribe links and STOP replies handled
  • SMS included with every plan
Templates
Welcome aboardEmail
Email
Your quote is readyEmail
Email
Your appointment is confirmedSMS
SMS
Customer replied STOPSMS consent updated
Consent
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Client portal

A secure login for your customers

Customers see their own profile and the files you share with them, under your own web address.

  • Customer login, with optional multi-factor authentication
  • Customers keep their own profile up to date
  • Files shared in one secure place
Client portal
Your profileContact details
Up to date
Shared files2 new from your accountant
2 new
SecurityMulti-factor sign-in
On
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Any industry

Works for any kind of business

The same module, used in different ways. These are examples.

Clinics & wellness

Patient and family records, with the right people to contact.

Trades & contractors

Customers with job-site addresses and several contacts each.

Agencies & studios

Client records, notes and shared files in one place.

Accounting & legal

Client files with tax numbers and key dates.

What's included

Customer records

Tax number, addresses and key dates on every customer.

Multiple contacts

As many contacts per customer as you need, with one primary.

Customer types

Forms that change with the type of customer.

Starter folders

Folders set up automatically by customer type.

Import

Bring your customers in, with a trial run first.

Staff access

Assign staff to customers, and limit them to their own.

Templates

Email and SMS templates with merge fields.

Consent

Consent, unsubscribe and STOP handled for you.

Client portal

A secure login, with optional multi-factor sign-in.

Frequently asked questions

Is Core included in every plan?

Yes. Team, Pro and Max all include Core. The plans differ in staff, active customers and SMS each month.

Can I bring my existing customers in?

Yes. You can import customers and run the import as a trial first, so you can check the result before anything is saved.

Can staff see only their own customers?

Yes. You can assign staff to customers and limit a staff member to the customers assigned to them.

Works with the rest of Max Portal

Core is included with every plan

Choose your plan, then add the modules your business needs.

See plans and pricing