Max PortalWebsite Privacy Policy
Last updated: November 4, 2026
Contents
This policy covers visitors to maxportal.ca and people who buy a Max Portal subscription there. It does not cover the information a firm stores in its own Max Portal workspace. Each firm is responsible for that information and writes its own privacy notice for its clients.
Who we are
Max Portal is provided by Cosmic Road Ltd., a Canadian corporation based in British Columbia. Its affiliate, Team Evo Integrated Solutions Ltd., collects payments and provides onboarding and support on its behalf.
What we collect when you buy
- Your account details: the web address you choose and your primary admin's email address.
- Your billing details: your name, firm name, billing address, phone number and billing email address.
- Your order: your plan, modules, billing period and any discount.
- Your acceptance of the Subscription Agreement: the version you accepted, the date and time, your internet (IP) address and the account owner's email address.
You enter your card or bank details on the secure payment page of our payment provider, Stripe. They do not pass through our website and we do not store them.
What we collect when you visit
- Server logs: our hosting provider records technical details of each request, such as your IP address, browser and the page you asked for.
- Abuse protection: to limit repeated checkout attempts, we briefly keep a scrambled (hashed) form of your IP address.
- Fonts and icons: our pages load fonts from Google Fonts and icons from cdnjs (Cloudflare), so those services receive your IP address when a page loads.
We do not use advertising or analytics cookies on this website.
Why we use it
We use this information to:
- take your order and collect your payment;
- set up your Max Portal workspace;
- send your order confirmation, invoices and service messages;
- keep a record of the agreement between us;
- protect the website from abuse;
- meet our legal, tax and accounting duties.
We do not sell your information. We send you product news only if you opt in.
Who receives it
| Organisation | Why | Where |
|---|---|---|
| Team Evo Integrated Solutions Ltd. | Billing, onboarding and support | Canada |
| Stripe | Payment processing, invoices and receipts | Canada and United States |
| ChemiCloud | Website hosting and email | Canada |
| Google Fonts and cdnjs (Cloudflare) | Fonts and icons on our pages | May be outside Canada |
We also disclose information where the law requires it. Stripe and other providers outside Canada are subject to the laws of the countries where they operate.
How long we keep it
We keep your order, billing and acceptance records for as long as your subscription lasts, and afterwards for as long as we need them for tax, accounting and legal purposes. Abuse-protection records are kept only for minutes.
Your choices and rights
You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to a use of it, subject to legal and contractual limits. Write to our Privacy Officer at the address below and we will answer within 30 days.
Contact
Privacy Officer, Cosmic Road Ltd.: [email protected]
If you are not satisfied with our answer, you may complain to the Office of the Privacy Commissioner of Canada, or to the privacy commissioner of your province where one applies.
Changes
We publish any change to this policy on this page and update the date at the top.