Max Portal
Works in any industry Advanced Reminder

Dates your customers and staff never miss

Advanced Reminder watches the dates on your customers and contacts, and sends email and SMS at the time you choose.

See plans and pricing
Upcoming reminders
Contract renewalHarbour Bakery · 30 days before
Email
Warranty expiresNorth Shore Dental · 7 days before
Email + SMS
BirthdayDana Reyes · On the day
SMS
Annual reviewLakeview Holdings · Yearly
Staff
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Rules

Set it once, for every customer it fits

Build a reminder from a date you already keep, then apply it to many customers. You see a preview first.

  • Reminders from customer date fields
  • Contact dates such as birthdays
  • One-off, monthly or yearly custom dates
  • Apply to many customers, with a preview
Rule: Renewal coming up
DateContract renewal date
Customer
Send30, 14 and 3 days before
3 times
Hour9:00 am
Morning
Applies toPreview before saving
42 customers
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Timing and wording

The right message at the right time

Send as many reminders as you need, before, on or after the date, with different wording for your staff.

  • Unlimited lead times, before, on or after
  • Choose the hour it sends
  • Send to contacts and staff
  • Separate wording for staff
Who gets what
ContactYour renewal is coming up
Email
ContactShort version by text
SMS
StaffPrepare the renewal
Email
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Control

Stay in control of what goes out

Mark a reminder complete for this cycle so nobody gets chased for something already done. Every send is logged.

  • Mark complete for this cycle
  • Pause and resume
  • Log of what was sent and what failed
  • Never sent twice
Sent log
Renewal, Harbour BakeryToday, 9:00 am
Sent
Warranty, North Shore DentalToday, 9:00 am
Sent
Review, Lakeview HoldingsThis cycle
Completed
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Any industry

Works for any kind of business

The same module, used in different ways. These are examples.

Clinics & wellness

Follow-up reminders from a date on the customer's record.

Property & facilities

Renewal and expiry reminders.

Trades & contractors

Yearly service reminders to past customers.

Accounting & legal

Year-end and deadline reminders.

What's included

Customer dates

Reminders from dates on the customer's record.

Contact dates

Birthdays and other dates on a contact.

Custom dates

One-off, monthly or yearly.

Lead times

As many as you need, before, on or after.

Send hour

Pick the hour it goes out.

Staff wording

Different wording for your team.

Complete for this cycle

Stop the chase once the work is done.

Pause and resume

Hold a reminder whenever you need to.

Sent and failed log

See what went out, and never send twice.

Frequently asked questions

Can it send to both the customer and my staff?

Yes. A reminder can go to contacts and staff, with separate wording for staff.

Can I stop reminders once the work is done?

Yes. Mark the reminder complete for this cycle. It comes back in the next cycle.

What can a reminder be based on?

Dates on your customers and contacts, or a custom date you set. It does not track whether a document has been received.

Works with the rest of Max Portal

Add Advanced Reminder to your plan

Choose your plan, then pick your modules in the next step.

See plans and pricing